DOCUMENT:Q194147  10-OCT-1999  [msnetwork]
TITLE   :Quick View Icon Disappears from Taskbar While Connected to MSN
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:
KEYWORDS:kbtool kbmsn

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The information in this article applies to:

 - The Microsoft Network version 2.5 
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SYMPTOMS
========

While you are connected to MSN, The Microsoft Network, the MSN Quick View icon
may disappear from the Windows taskbar.

CAUSE
=====

This behavior can occur if any program you are running on your computer stops
responding (hangs) while you are connected to MSN.

RESOLUTION
==========

To resolve this issue, follow these steps:

1. Press CTRL+ALT+DELETE to open the Close Program dialog box.

2. Double-click The Microsoft Network (Quick View), and then click End Task.

   NOTE: If The Microsoft Network (Quick View) is not listed in the Close Program
   dialog box, click Cancel.

3. If you are prompted to disconnect from MSN, click Stay Online.

4. Click Start, point to Programs, point to StartUp, and then click MSN Quick
   View.

The MSN Quick View icon should now reappear in the Windows taskbar.


Additional query words: msn quickview system tray systray

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Keywords          : kbtool kbmsn 
Technology        : kbMSNSearch kbMSN250
Version           : WINDOWS:2.5
Issue type        : kbprb

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