DOCUMENT:Q198604  10-OCT-1999  [msnetwork]
TITLE   :Cannot Change the Default MSN E-mail Program to Outlook 98
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.5
OPER/SYS:
KEYWORDS:kbenv kbmsn

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network version 2.5 
 - Microsoft Outlook 98 
-------------------------------------------------------------------------------

SYMPTOMS
========

If you set Microsoft Outlook as the default e-mail program on the Programs tab
of the Internet Properties dialog box, Microsoft Outlook Express may continue to
start when you attempt to send or receive e-mail on MSN, The Microsoft Network.

CAUSE
=====

This behavior can occur if Outlook Express is still set as the default MSN
e-mail program.

RESOLUTION
==========

To set Outlook 98 as the default MSN e-mail program, follow these steps:

1. Connect to MSN.

2. Click Member Services on the MSN On Stage page.

3. Click Help & Support.

4. Click Frequently Asked Questions.

5. Under Community, click E-mail, and then click Microsoft Outlook 98.

6. Click the "Can I use Microsoft Outlook 98 with MSN 2.5?" link.

7. Click the appropriate link for your Outlook 98 Setup option, and then follow
   the instructions on the screen to set Outlook 98 as the default MSN e-mail
   program.


Additional query words: 98 msnet msnetwork microsoft-net m.s.n. outex

======================================================================
Keywords          : kbenv kbmsn 
Technology        : kbOutlookSearch kbMSNSearch kbOutlook98Search kbZNotKeyword3 kbMSN250
Version           : WINDOWS:2.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.