DOCUMENT:Q232756  27-JUL-2001  [msnetwork]
TITLE   :Connection Manager Runs After Disconnecting from Internet
PRODUCT :The Microsoft Network
PROD/VER:WINDOWS:2.0,2.5,2.51,2.52,2.6
OPER/SYS:
KEYWORDS:kbtool dun msnetwork win98se kbDialUp

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network versions 2.0, 2.5, 2.51, 2.52, 2.6 
 - the operating system: Microsoft Windows 98 Second Edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you disconnect from MSN, The Microsoft Network, on a computer running
Microsoft Windows 95, Microsoft Windows 98, or Microsoft Windows 98 Second
Edition, MSN Connection Manager may run and try to make a connection to the
Internet.

CAUSE
=====

This issue can occur if you log off the Internet while a program is trying to
connect to the Internet.

RESOLUTION
==========

To try to resolve this issue, use the appropriate method for your version of
MSN. Note that these steps may not work in all cases. If these steps do not
resolve the issue, follow the workaround for this issue.

MSN Version 2.x
---------------

1. Click Start, point to Programs, and then click Windows Explorer.

2. In Windows Explorer, open the following folder:

   C:\Program Files\Internet Explorer\Connection Manager\MSN

3. Click the first file with a .tmp extension, and then click Delete on the File
   menu. Repeat this step for each file with a .tmp extension in the MSN folder.

Note that these temporary files are sequentially numbered and start with
00000001.

MSN Version 5.0
---------------

1. Click Start, point to Programs, and then click Windows Explorer.

2. In Windows Explorer, open the following folder:

   C:\Windows\All Users\Application
   Data\Microsoft\Network\Connections\Connection Manager\MSN

3. Click the first file with a .tmp extension, and then click Delete on the File
   menu. Repeat this step for each file with a .tmp extension in the MSN folder.

Note that these temporary files are sequentially numbered and start with
00000001.

Working Around the Issue
------------------------

To work around this issue, click the Close button in the upper-right corner of
the MSN Connection Manager dialog box.

Additional query words: 2.00 2.50 2.60 5.00

======================================================================
Keywords          : kbtool dun msnetwork win98se kbDialUp 
Technology        : kbWin98SEsearch kbMSNSearch kbWin98SE kbMSN200 kbMSN252 kbMSN251 kbMSN260 kbMSN250
Version           : WINDOWS:2.0,2.5,2.51,2.52,2.6
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.