DOCUMENT:Q274368 15-JUN-2001 [msnetwork] TITLE :After Parental Consent For Hotmail Child Account, Prompted Again PRODUCT :The Microsoft Network PROD/VER::6.0,6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - the operating system: Microsoft Windows 95 - the operating system: Microsoft Windows 98 - the operating system: Microsoft Windows 98 Second Edition - The Microsoft Network versions 6.0, 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When accessing the Internet with MSN Explorer a child using a Kid's Passport tries to sign in to a site or service for which the parent has not yet chosen a consent level. The site will ask if the Parent is present to grant permission. The parent uses a Passport password to select a consent level: Deny, Limited, or Full. If the parent grants full consent, a "Congratulations" dialog box appears indicating permission has been granted. However, when the child attempts to sign into the site, the child is again denied access and asked if the parent is present to grant permission. CAUSE ===== There is a slight XML conflict between Passport and MSN Explorer causing this. RESOLUTION ========== The Parent should go through the steps granting permission the second time. Once completed the child account should be active. STATUS ====== Microsoft has confirmed this to be a problem in MSN Passport Child's account. MORE INFORMATION ================ Additional query words: kbimu, MSN Explorer, child, permission, ====================================================================== Keywords : Technology : kbOSWin98 kbOSWin95 kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN600 kbMSN610 Version : :6.0,6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.