DOCUMENT:Q274408 15-JUN-2001 [msnetwork] TITLE :MSN Explorer Pages Are Blank Or Difficult To Read PRODUCT :The Microsoft Network PROD/VER::6.0,6.1 OPER/SYS: KEYWORDS:kbenable kbEnableSight ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network versions 6.0, 6.1 - the operating system: Microsoft Windows 95 - the operating system: Microsoft Windows 98 - the operating system: Microsoft Windows 98 Second Edition ------------------------------------------------------------------------------- SYMPTOMS ======== On launch of MSN Explorer the homepage and e-mail are blank. CAUSE ===== In the Windows Accessibility Options, the High Contrast color setting defaults to a black background with black text for the homepage and white background with white text for the e-mail window. RESOLUTION ========== Adjust the default colors for text to a neutral or gray color. To do so: 1. Click Start, select Settings, and then click Control Panel 2. Click Accessibility Options, and under the Display tab clear the Use High Contrast checkbox. 3. Click Apply and then click OK. STATUS ====== Microsoft has confirmed this to be a problem in High Contrast Accessibility Settings. MORE INFORMATION ================ Additional query words: kbimu MSN Explorer ====================================================================== Keywords : kbenable kbEnableSight Technology : kbOSWin98 kbOSWin95 kbOSWin98SE kbOSWinSearch kbMSNSearch kbMSN600 kbMSN610 Version : :6.0,6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.