DOCUMENT:Q278861 12-NOV-2001 [msnetwork] TITLE :MSN Companion gets constant busy signal PRODUCT :The Microsoft Network PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When attempting to connect with MSN companion, customer gets a constant busy signal. CAUSE ===== Either: - All lines are being used. - The phone number is bad. RESOLUTION ========== If the number is busy because all lines are being used, wait a few minutes and try again or try again at a different time of day. If you would like to try a different access number, call Technical Support to see if there are additional access numbers in your area and to get instructions for changing your access number. Call MSN Companion Technical Support at (1) (888) 386-6497. REFERENCES ========== See also: Q278715 - Unable to connect to MSN Companion Additional query words: kbimu ====================================================================== Keywords : Technology : _IKkbbogus kbMSNSearch kbMSNCompanion Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.