DOCUMENT:Q279064 12-NOV-2001 [msnetwork] TITLE :MSN Companion Troubleshooting Tools Secret Codes PRODUCT :The Microsoft Network PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= The MSN Companion has several secret codes that give access to special troubleshooting information on the device or that perform special troubleshooting actions. MORE INFORMATION ================ These codes are: - FIXIT - gives access to advanced dialing settings; also lets you change the password that is stored on the device and used for automatic login. (See: Q278481 - MSN Companion Troubleshooting Tool FIXIT) - HAMMER - resets all dialing settings (See: Q274364 - MSN Companion Troubleshooting Tool HAMMER) - MURMUR - removes all of the current user's information, and reset the device so that you can use a new Member ID. (See: Q279037 - MSN Companion Troubleshooting Tool MURMUR) See the article on each secret code for more details. How do I enter the secret codes? -------------------------------- 1. Turn on the MSN Companion and immediately click do not connect. 2. On the main troubleshooting page click I have some other problem that isn't described above. 3. In the text entry box type the secret code and click Go. Note: be certain you know what each code does and does not do before you activate it. Additional query words: kbimu ====================================================================== Keywords : Technology : _IKkbbogus kbMSNSearch kbMSNCompanion Version : :1.0 Issue type : kbinfo ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.