DOCUMENT:Q279453 12-NOV-2001 [msnetwork] TITLE :MSN Companion cannot browse to www.hotmail.com PRODUCT :The Microsoft Network PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When the MSN Companion tries to browse to http://hotmail.com you don't see the regular Hotmail home page. Instead, you may get either a irrelevant log-in page, or a page that tells you that you need WebTV or a compatible browser (IE4 or IE5). CAUSE ===== Hotmail currently does not recognize the MSN Companion as a supported browser. RESOLUTION ========== There is currently no resolution to this. The Hotmail team is working to fix this shortly. Additional query words: kbimu ====================================================================== Keywords : Technology : _IKkbbogus kbMSNSearch kbMSNCompanion Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.