DOCUMENT:Q281479 12-NOV-2001 [msnetwork] TITLE :User Wants To Use MSN Companion To Visit Chat Rooms PRODUCT :The Microsoft Network PROD/VER::1.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== - Customer tries to use a Chat site service such as MSN or AOL but the device doesn't work on these Web sites. CAUSE ===== - Chat rooms usually require special ActiveX controls. Because MSN Companion does not support downloaded ActiveX controls, many chat sites will not work with MSN Companion. RESOLUTION ========== - Chat isn't supported on MSN Companion. However, you can use the Messenger feature to send instant messages to your friends and family. Just click the messenger button in the toolbar at the bottom of the screen to use this feature. MORE INFORMATION ================ Additional query words: kbimu ====================================================================== Keywords : Technology : _IKkbbogus kbMSNSearch kbMSNCompanion Version : :1.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.