DOCUMENT:Q281525 12-NOV-2001 [msnetwork] TITLE :Can I View Shockwave Files? PRODUCT :The Microsoft Network PROD/VER::1.0,2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, versions 1.0, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== - The customer wants to view Shockwave games or animations. CAUSE ===== - Shockwave is not supported on the MSN Companion. This functionality requires downloading a special Shockwave ActiveX control, and MSN Companion does not support downloaded applications. RESOLUTION ========== - Tell the customer that Shockwave is not supported on the MSN Companion, because Shockwave requires download of a special Shockwave ActiveX control. Customers who would like to view animations should look for "Flash" animations. Flash files are supported on the MSN Companion. MORE INFORMATION ================ Additional query words: kbimu ====================================================================== Keywords : Technology : _IKkbbogus kbMSNSearch kbMSNCompanion Version : :1.0,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.