DOCUMENT:Q288281 12-NOV-2001 [msnetwork] TITLE :Changing The Name That Appears On E-mail And Instant Messages PRODUCT :The Microsoft Network PROD/VER::1.0,2.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - MSN Companion, versions 1.0, 2.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Subscribers want to change the friendly name that displays when they send e-mail or instant messages. For example, a subscriber might want to change from "Robert Smith" to "Bob Smith". CAUSE ===== The name that appears in e-mail and instant messages is set by default when subscribers sign up for accounts. The billing name the subscriber provides is the default e-mail name that MSN Companion will use. RESOLUTION ========== 1. Click start, and then click settings. 2. Click my account, and then click change information. 3. Type in the first name (e-mail) and last name (e-mail) boxes to change the information as needed. 4. Click the done button. 5. After the page reloads and shows your newly chosen display name, click start. 6. Press the power button to turn the device off, and then press the power button again to restart MSN Companion. Your e-mail and instant messaging display names will now be updated with your changes. MORE INFORMATION ================ Additional query words: kbimu ====================================================================== Keywords : Technology : _IKkbbogus kbMSNSearch kbMSNCompanion Version : :1.0,2.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.