DOCUMENT:Q298121 20-JUL-2001 [msnetwork] TITLE :Free-to-paid PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SUMMARY ======= You can use MSN Explorer 6.1 to upgrade a free Hotmail.com or free msn.com e-mail address to a paying MSN Internet Access subscriber account--without changing your e-mail address. MORE INFORMATION ================ To install MSN Explorer and upgrade to MSN Internet Access service from free hotmail.com or msn.com accounts 1. Start MSN Explorer, and then click Continue. 2. Click Yes, I would like to sign up for MSN Internet Access but keep my existing e-mail address, and then click Continue. The Dialing options screen appears. 3. Select one or more of the following, as appropriate: - I need to dial a number to reach an outside line. - I need to dial a code to disable call waiting. - I do not have touch tone service. 4. Click Continue. MSN Explorer will now dial and connect to a 1-800 number. 5. Type the e-mail name and password for the account you want to upgrade, specify whether the account is a hotmail.com account or a msn.com account, and then click Continue. 6. Type the e-mail name and password for the account you want to upgrade, specify whether the account is a hotmail.com account or a msn.com account, and then click Continue. 7. Enter your name, and then click Continue. 8. Enter your address, and then click Continue. 9. Enter your birthday and occupation, and then click Continue. 10. Enter your phone number, and then click Continue. A list of all access numbers in your area appears. 11. Select Use for the numbers that are local in your area. 12. Specify whether MSN Explorer should dial a "1" or the area code by selecting dialing properties as appropriate. Note: If you do not see a local access number in this list, try changing the Area Code and Phone Number fields at the top of the page to approximate a known local access number (with the same area code and prefix), and then click Continue. This will refresh the list of access numbers in the list. 13. Click Continue after you select the correct access numbers. 14. Click I Accept, and then click Continue. 15. Type your credit card information, and then click Continue. 16. Click I Accept, and then click Continue. 17. Click Finish. MSN Explorer will now dial one of the local access numbers selected and sign you in. The first screen you will see after signing in invites you to take the tour. If you already have a free Hotmail.com or msn.com user tile set up in MSN Explorer 6.1, you can also upgrade these types of accounts to paid MSN Internet Access accounts. Note: You can only use this feature if you do not already have a paying MSN Internet Access subscriber user tile set up on the computer. You also must have a modem installed on the computer to complete the upgrade. Follow these steps to upgrade the account. To upgrade to MSN Internet Access service from free hotmail.com or msn.com accounts 1. Start MSN Explorer 6.1 and sign in with the account you want to upgrade. 2. In the upper-right corner, click Help And Settings. 3. Under MSN Perks on the right side of the page, click Switch to MSN dial-up Internet Access. 4. Follow the instructions above to upgrade the account to a paying MSN Internet Access account. Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 Version : :6.1 Issue type : kbhowto ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.