DOCUMENT:Q298786 09-JUL-2001 [msnetwork] TITLE :Error Message: "Privacy Settings" When Attempting Sign In To MSN PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You attempt to sign in with MSN Explorer 6.1 on a computer that has Internet Explorer 6.0 installed. A "Privacy Settings" dialog box appears, the message says, "In order to use the features of MSN Explorer, you must have a privacy setting that permits cookies?". At this point, you can do one of the following: - Allow MSN Explorer to change the privacy settings to Medium. - Read more information regarding privacy settings. - Cancel the sign-in process. CAUSE ===== This error occurs when you have the privacy settings of Internet Explorer 6.0 set above the Medium level. MSN Explorer requires the use of "cookies" in order to function properly, and these cookies may be restricted when Internet Explorer 6.0 privacy settings are set above the Medium level. For information about the default Privacy settings in Internet Explorer 6, please see the following Microsoft Knowledge Base article: Q293222 - The Default Privacy Settings for Internet Explorer 6.0 RESOLUTION ========== To change the privacy settings to a level acceptable by MSN Explorer, click the "Yes" button on the box when prompted to "Allow MSN Explorer to change the privacy settings to Medium". This will set the privacy settings of Internet Explorer 6.0 to Medium. If you wish to read more information regarding security settings and cookies, click the More Information button in the box that displays this error message. Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 Version : :6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.