DOCUMENT:Q301482  21-AUG-2001  [msnetwork]
TITLE   :Connection Error: e12
PRODUCT :The Microsoft Network
PROD/VER::2.0
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - MSN Companion, version 2.0 
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SYMPTOMS
========

You attempt unsuccessfully to log on to the Internet using the MSN Companion.
During the attempted connection, the Helper advises you to "try again later" or
"contact technical support". If you select "contact technical support", a page
appears that advises you of error "e12".

RESOLUTION
==========

To resolve the issue

 - Unplug the unit and plug it back in. This should resolve the problem.

If this does not resolve the issue, contact Technical Support.

Additional query words: kbimu; MSN Companion

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Keywords          :  
Technology        : kbMSNSearch kbMSNCompanion
Version           : :2.0
Issue type        : kbprb

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