DOCUMENT:Q302441 20-JUN-2001 [msnetwork] TITLE :E-mail Message Opens In New Window Behind Main Window In MSN Exp PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You sign in to MSN Explorer version 6.1. When a new e-mail message arrives, a box appears just above the system tray (by the clock on your computer). You click the link inside this box to open the new message. The message opens in a new window, but the window that is already open is larger, and so the window for the new message is hidden. CAUSE ===== This is a known issue. This issue will be resolved with the release of Internet Explorer 6.0. RESOLUTION ========== Do one of the following: - Click the box (this box should appear as a butterfly followed by the title of the message) in the taskbar. - Minimize the main MSN Explorer window. MORE INFORMATION ================ Additional query words: kbimu ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 kbMSNExplorer Version : :6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.