DOCUMENT:Q302442  20-JUN-2001  [msnetwork]
TITLE   :"No Local Numbers" Error When Switching Connection From LAN To M
PRODUCT :The Microsoft Network
PROD/VER::6.1
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - The Microsoft Network version 6.1 
-------------------------------------------------------------------------------

SYMPTOMS
========

You install MSN Explorer Version 6.1,and you add a non-paying account over a
Local Area Network (LAN) connection. Once this account is set up, add a paying
MSN Internet Access account over the LAN connection, and click Yes when asked if
you would also like to use MSN Internet Access. After this account is set up,
you sign out and click Connection Settings on the sign-in screen. You click
Change how to connect to the internet, and then click OK. You click MSN dial-up
Internet Access, and then click OK. An error message appears stating "we didn't
find any local numbers in your area. make sure the number you entered is
correct", even though the number you are dialing from has not been entered.

CAUSE
=====

This is a known issue.

RESOLUTION
==========

To resolve this issue

 - When the error message appears, click OK.
   You should now be able to enter the phone number being dialed. MSN Explorer
   will dial a toll free number to search for local numbers in your area. You
   can now complete Setup by following the directions.

MORE INFORMATION
================


Additional query words: kbimu; MSN Explorer

======================================================================
Keywords          :  
Technology        : kbMSNSearch kbMSN610 kbMSNExplorer
Version           : :6.1
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 2001.