DOCUMENT:Q302569 30-JUL-2001 [msnetwork] TITLE :Printer Stops Printing If Document Is Too Long PRODUCT :The Microsoft Network PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== The printer stops printing after several pages, and returns the following error: "Please make sure your printer is switched on, that it is properly connected to your MSN Companion and that no warning lights appear on the printer. If your printer is in the process of warming up, try printing again." CAUSE ===== The paper is not properly positioned in the printer's feed tray. RESOLUTION ========== To resolve this issue 1. Remove the paper from the feed tray in the printer. 2. Make sure that the paper is aligned properly. 3. Try to print again. Additional query words: kbimu; MSN Companion ====================================================================== Keywords : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.