DOCUMENT:Q302654 30-JUL-2001 [msnetwork] TITLE :Account Settings: Adding A Child User PRODUCT :The Microsoft Network PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== You cannot connect through MSN Companion after setting up a child account through MSN Explorer. CAUSE ===== The MSN Companion does not support Kids Passport. RESOLUTION ========== To resolve this issue - Remove filtering on the Kids Passport account. This is a known issue that the MSN Companion team is working to resolve. Additional query words: kbimu; MSN Companion ====================================================================== Keywords : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.