DOCUMENT:Q302787 25-JUN-2001 [msnetwork] TITLE :No Error Message When POP Account Is Set Up Incorrectly In MSN E PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You sign in to MSN Explorer. Next, you go to http://www.hotmail.com and click the POP mail option in the menu on the left. You set up a POP e-mail account incorrectly (wrong password or wrong POP server name). You sign out and then sign back in to MSN Explorer using the same account. You click the E-mail icon on the top toolbar, click the More button, and then click Check Pop Mail. The POP account is not configured correctly, but no error messages appear. CAUSE ===== This is a known issue. RESOLUTION ========== To check e-mail for the POP account in MSN Explorer - Go to http://www.hotmail.com, click the POP e-mail option in the menu on the left, and then correct the settings for the POP account. MORE INFORMATION ================ Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 kbMSNExplorer Version : :6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.