DOCUMENT:Q303233 02-JUL-2001 [msnetwork] TITLE :"Unread" And "Unfinished" Statuses Do Not Appear in Bulk Mail an PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== You start Inspect (an accessibility program), start MSN Explorer, and then sign in to MSN Explorer. If the list of e-mail folders is set to appears, you click the Hide Folders button. You press TAB repeatedly until the Bulk Mail link at the bottom of the screen is selected. The name of this link is exposed to Inspect as "Go to the Bulk Mail folder" instead of "Bulk Mail #unread: select to go to the Bulk Mail folder". You press the TAB key again to select the Drafts link. The name exposed to Inspect is "Go to the Drafts folder" instead of "Drafts #unfinished: Select to go to the drafts folder." CAUSE ===== This is a known issue. RESOLUTION ========== To see the number of unread messages in the Bulk Mail folder, or the number of unfinished messages in the Drafts folder, visit the relevant links by pressing the Enter. This will allow you to view the contents of each folder. Additional query words: kbimu; MSN Explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 Version : :6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.