DOCUMENT:Q311427 06-NOV-2001 [msnetwork] TITLE :MSN Explorer Background Appears White in Microsoft Windows XP PRODUCT :The Microsoft Network PROD/VER::6.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network Version 7.0 - The Microsoft Network version 6.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you upgraded your operating system to Microsoft Windows XP, your MSN Explorer color scheme turned white. CAUSE ===== Your Microsoft Windows XP "theme" setting is causing this issue. RESOLUTION ========== Change the theme from XP to Classic, and then back to XP. This should restore MSN Explorer background colors. To change the theme from XP to Classic, and then back to XP 1. Click Start, and then click Control Panel. 2. Under Pick a Category, click Appearance and Themes. 3. Under Pick a task... click Change the computer's theme. 4. Click the Theme dropdown and select Windows Classic. 5. Click Apply, click the Theme dropdown, and then select Windows XP. 6. Click Apply, and then cick OK. 7. Start MSN Explorer and check the colors. This should restore MSN Explorer background colors. MORE INFORMATION ================ Additional query words: kbimu; msn explorer ====================================================================== Keywords : Technology : kbMSNSearch kbMSN610 kbMSN700 Version : :6.1 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.