DOCUMENT:Q317179 25-JAN-2002 [msnetwork] TITLE :Cannot Set MSN Explorer as Default E-mail Client PRODUCT :The Microsoft Network PROD/VER:: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - The Microsoft Network Version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you select MSN Explorer as Default E-mail Client and attempt to send an e-mail from the Internet Explorer Mail link, you receive the following error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client". CAUSE ===== MSN Explorer is not a simple Messaging Application Programming Interface (MAPI) client and cannot be used as the default e-mail client in all cases. RESOLUTION ========== Send e-mail directly from MSN Explorer. To prevent the alert from occurring again, set the default e-mail client to another program such as Microsoft Outlook Express. MORE INFORMATION ================ Additional query words: kbimu ====================================================================== Keywords : Technology : kbMSNSearch kbMSNExplorer kbMSN700 Version : : Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.