DOCUMENT:Q73650 30-JUL-2001 [techinfo] TITLE :Appnote Reference: Corp Support (LAN, SQL, Mail, OS/2, PM) PRODUCT :Microsoft Product Support Information PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SUMMARY ======= The following is a list of the Application Notes currently available in the Corporate Support group: CORPORATE SUPPORT APPLICATION NOTES =================================== Mail for AppleTalk Networks --------------------------- MM0741 Configuring the Remote Server Connection No disk included Applies to Microsoft Mail for AppleTalk Networks, version 3.1 Software Library: Not available MSDL: MM0741.EXE This document describes how to configure the Microsoft Mail Remote Server Connection to automatically connect and exchange information between two servers. The Remote Server Connection requires AppleTalk(R) Remote Access to establish communications through modems and phone lines. MM0795 General Troubleshooting Flowcharts No disk Applies to Microsoft Mail for AppleTalk Networks, version 3.0, 3.1 Software Library: Not available MSDL: MM0795.SEA This Application Note contains two flowcharts that will assist you in troubleshooting the Microsoft Mail server and the Microsoft Mail workstation. These charts have been designed and reviewed by Microsoft engineers who work with Microsoft Mail for AppleTalk Networks. Mail for PC Networks -------------------- WA0641 Database Maintenance Utilities 1 Disk included Applies to Microsoft Mail for PC Networks, versions 2.1x, 3.0, 3.2 UNAVAILABLE in Software Library, MSDL Last Update: 2/95 Describes operational details for utilities used to repair and maintain the database for Microsoft Mail for PC Networks. WA0725 Directory Synchronization (Dir-Sync) 1 Disk included Applies to Microsoft Mail for PC Networks, versions 3.0, 3.2 Software Library: S14075 Last Update: 10/94 MSDL: WA0725.EXE This application note is designed for the mail administrator and outlines the procedures directory synchronization (Dir-Sync) performs during normal operation. The network administrator can use these procedures to examine Dir-Sync files, to reset these files, or to perform a manual Dir-Sync process to fully synchronize the postoffice address lists (POLs). This Application Note is a supplement to the Microsoft Mail "Administrator's Guide." WA0728 Troubleshooting the Mail Connection Gateway No disk Applies to Microsoft Mail Connection Gateway version 1.0b Software Library: (pending) MSDL: yes This application note is designed to help you troubleshoot and correct common problems encountered with the Microsoft Mail Connection gateway, version 1.0b. WA0940 Recommendations for Better Performance No Disk Applies to Microsoft Mail for PC Networks, versions 3.0 and 3.2 Software Library: WA0940, S14753 MSDL: yes This Application Note provides several recommendations that should improve the performance of large implementations of Microsoft Mail for PC Networks by decreasing delivery time and by making the standard deviation of delivery times predictable and reasonably close to the median. Mail Gateways ------------- GW0645 Configuring the SMTP Gateway and Domain Name Service (DNS) No Disk Applies to Mail Gateway to SMTP version 3.0 Software Library: GW0645, Sxxxxx (pending) MSDL: Yes Describes how to configure Microsoft Mail so you can exchange mail with other users outside your local domain. For example: exchanging mail between two users working at different companies. Additional query words: ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.