DOCUMENT:Q102303 30-JUL-2001 [lanman] TITLE :Lost Apple Printer Connection Due to Outdated Mac Services PRODUCT :Microsoft LAN Manager PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== A customer reported losing connection with Apple printers such as the Laserwriter II NT printer. The network was connected to Ethernet through an ETHERLINK box (which converts LOCALTALK to ETHERTALK) and used servers loaded with LM QUEUES. CAUSE ===== This can be due to Mac Services being out of date or missing. RESOLUTION ========== Make sure you are running Mac Services 1.0a--check the dates on files in C:\LANMAN\MACINTOSH 1/14/93. If you are not running the most current version, load it and try capturing the Apple printer again. Additional query words: 2.00 2.0 2.10 2.1 2.10a 2.1a 2.20 2.2 ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.