DOCUMENT:Q114945 30-JUL-2001 [lanman] TITLE :Sytos Fails Adding Volumes with Enhanced-mode 1742 Controller PRODUCT :Microsoft LAN Manager PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== When the Adaptec 1742 tape controller is running in enhanced mode, Sytos may perform tape backup correctly but trap when trying to add a volume back from tape. If you attempt to view a catalog, you may also have to wait hours to obtain it. CAUSE ===== These problems are related to configuring the Adaptec 1742 controller in enhanced mode, and running older versions of Sytos software. RESOLUTION ========== 1. Upgrade the Sytos software to the newest version. (Currently 1.38) 2. Configure the Adaptec 1742 controller to run in Standard mode, thereby forcing it to use the AHA154x.BID file as the device driver. 3. Use a known good version of the AHA154x.BID file (AHA154x.BID dated 11/15/91). Additional query words: 2.20 2.2 ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.