DOCUMENT:Q153242 15-DEC-2000 [crossnet] TITLE :Net Use /Home Fails with 13 Character Domain Controller PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS: OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows for Workgroups - Microsoft Network Client for MS-DOS version 3.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Carrying out a "net use : /home" command fails with the following error: Error 53: The computer name specified in the network path cannot be located. CAUSE ===== Carrying out the "net use : /home" command only allows for 13 character domain controller computer names. Domain controller computer names greater than 13 characters are truncated. A client attempts to retrieve the home directory value by querying the authenticating domain controller. Because the computer name is truncated, the computer name cannot be resolved and the name query fails. NOTE: If the home directory server is not a domain controller, its computer name can be up to 15 characters in length. RESOLUTION ========== Rename all domain controllers with names that are 13 characters or less or upgrade clients to Windows 95. For more information on renaming a primary or backup domain controller, please see the following Microsoft Knowledge Base article: Q150298 Renaming a Windows NT PDC or BDC Additional query words: err msg errmsg downlevel win95 homedir networking wfw wfwg ====================================================================== Keywords : Technology : kbAudDeveloper kbZNotKeyword kbWFWSearch kbNetworkClientSearch kbNetworkClient300DOS Version : WINDOWS: Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.