DOCUMENT:Q237380 10-AUG-2001 [crossnet] TITLE :Shortcut Key Starts No Program or the Wrong Program PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER:WINDOWS:2000; winnt:4.0 OPER/SYS: KEYWORDS:kbenv win98 win98se ====================================================================== This article discusses a Beta release of a Microsoft product. The information in this article is provided as-is and is subject to change without notice. No formal product support is available from Microsoft for this Beta product. For information about obtaining support for a Beta release, please see the documentation included with the Beta product files, or check the Web location from which you downloaded the release. ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 2000 Professional - Microsoft Windows 2000 Server - Microsoft Windows 2000 Advanced Server - Microsoft Windows 2000 Datacenter Server - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows NT Server version 4.0 - Microsoft Windows 98 - Microsoft Windows 98 Second Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you use a shortcut key to start a program, the wrong program may start or no program may start. CAUSE ===== This behavior can occur if the same shortcut key is assigned to more than one program. There is no warning message to indicate that a shortcut key is already assigned to another program. RESOLUTION ========== To resolve this issue, change the shortcut keys for the affected programs so they are not the same. Additional query words: duplicate hotkey ====================================================================== Keywords : kbenv win98 win98se Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbwin2000AdvServ kbwin2000AdvServSearch kbwin2000DataServ kbwin2000DataServSearch kbwin2000Serv kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbwin2000ServSearch kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWin98search kbWin98SEsearch kbWinAdvServSearch kbWinDataServSearch kbWin98 kbWin98SE Version : WINDOWS:2000; winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.