DOCUMENT:Q251351 10-AUG-2001 [crossnet] TITLE :Cannot View Files Other Than Bitmaps in Microsoft Paint PRODUCT :Windows for Workgroups and Windows NT Networking Issues PROD/VER::2000,4.0 OPER/SYS: KEYWORDS:kbtool win95 win98 win98se ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Windows 98 - Microsoft Windows 95 - Microsoft Windows NT Server version 4.0 - Microsoft Windows NT Workstation version 4.0 - Microsoft Windows 2000 Professional - Microsoft Windows 98 Second Edition - Microsoft Windows Millennium Edition ------------------------------------------------------------------------------- SYMPTOMS ======== When you try to use Microsoft Paint to open a graphic file other than a bitmap (.bmp) file, you may be unable to do so. However, you may be able to do so on a different computer in Paint. CAUSE ===== This issue can occur because Paint only provides support for bitmap files. However, if you install a program that provides filters for other types of graphic files (such as .gif or .jpg files), Paint can then provide support for these file types. RESOLUTION ========== To work around this issue and use Paint for files other than bitmap files, install a program that provides the appropriate graphics filter. For example, Microsoft Word for Windows provides an assortment of filters you can install. Additional query words: ====================================================================== Keywords : kbtool win95 win98 win98se Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400 kbwin2000Search kbwin2000ProSearch kbwin2000Pro kbWinMEsearch kbWin95search kbWin98search kbWin98SEsearch kbZNotKeyword3 kbWin98 kbWinME kbWin98SE Version : :2000,4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.