DOCUMENT:Q86442 30-JUL-2001 [lanman] TITLE :Remote Access Service Problems Connecting Mouse Cable PRODUCT :Microsoft LAN Manager PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SYMPTOMS ======== When using a 25-pin/9-pin cable with a 9-pin/25-pin coverter that comes with the mice packs, the following problem occurs: the modem answers and the connections suddenly are disconnected after the protocol was negotiated but before the authentication dialog box. CAUSE ===== Users should not use cables or adapter converters provided with mice packs. Additional query words: 2.10 mouse paks RAS ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.