DOCUMENT:Q99295 30-JUL-2001 [lanman] TITLE :Harvard Graphics Load Failure Caused by Set Archive Bit PRODUCT :Microsoft LAN Manager PROD/VER: OPER/SYS: KEYWORDS: ====================================================================== SUMMARY ======= Problems loading Harvard Graphics and old versions of Lotus 1-2-3 may be caused by the archive bit on the user directory. If the bit is set, these programs can't find the directory. Use the ATTRIB command to remove the archive bit: attrib -a SYMPTOMS ======== A client could not install Harvard Graphics. The problem was with one server (only) out of several. This was the sequence of attempts: 1. Logon as ADMIN. 2. Execute Harvard Graphics from a batch file; if the data directory does not exist, create it. 3. Run Harvard Graphics. Up to here, everything was OK. The directory had "RX" access. 1. Revoke access (net access x:\users /revoke). 2. Add access (net access x:\users /grant users:rx). Harvard Graphics responded at this point that the directory did not exist. This problem seemed to concern only the Harvard Graphics server and the modification of access privileges, not just the revoke and grant example above. The usual solutions (reformatting the drives, reinstalling Harvard Graphics, copying it from another working install, etc.) failed. CAUSE ===== The archive bit on the user directory was set, so Harvard Graphics couldn't find the directory. Note: The cause for this problem in the reported instance was further hidden by the fact that the NET ACCESS command sets the archive attribute on LAN Manager servers, but NOT on 3+Open servers. RESOLUTION ========== Use the ATTRIB command to remove the archive bit: attrib -a Additional query words: 2.00 2.0 2.10 2.1 2.10a 2.1a 2.20 2.2 ====================================================================== Keywords : ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.