DOCUMENT:Q100032 28-JAN-2002 [schedplus] TITLE :PC WSPlus: Free/Busy Times Are Not Received PRODUCT :Microsoft Schedule+ for Windows PROD/VER::1.0,1.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+ for Windows, versions 1.0, 1.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you run Schedule Distribution (SCHDIST.EXE) among several Microsoft Mail for PC Networks postoffices from version 1.0 of Microsoft Schedule+ for Windows, the free and busy times from one or more postoffices will not transmit or be received by one or more postoffices. One or more postoffices participating in Schedule Distribution will never receive updates from other postoffices. For example, the following log file indicates that a message from RB/SMPO2 is generated; however, the line immediately following indicates a message received, but without a "From:" line. [16:07:41] - RB/SMPO: Checking for schedule updates ... [16:07:41] - Sending schedule update [16:07:41] - From: RB/SMPO [16:07:41] - To: RB/SMPO2 [16:07:41] - [16:07:41] - RB/SMPO2: Checking for schedule updates ... [16:07:42] - Sending schedule update [16:07:42] - From: RB/SMPO2 [16:07:42] - To: RB/SMPO [16:07:42] - Received schedule update [16:07:42] - To: RB/SMPO2 [16:07:42] - CAUSE ===== When multiple postoffices have similar network and postoffice names, the Schedule Distribution program does not fully validate the entire Network/Postoffice/Mailbox name address to which the Free/Busy times are addressed. In the example above, RB/SMPO2 actually picks up the message meant for RB/SMPO and processes it without indicating an error message. RESOLUTION ========== To resolve this problem, change either the network name or the postoffice name. For example, if you rename RB/SMPO to RB/SMPO1, Schedule Distribution will work. NOTE: This problem will also affect a mail user's Personal Address Book (PAB) making the old addresses (before the name/network change) invalid. STATUS ====== Microsoft has confirmed this to be a problem in versions 1.0 and 1.0a of Microsoft Schedule+ for Windows. This problem was corrected in SCHDIST.EXE version 1.0a.2. If you do not have version 1.0a.2 (or later), a self-extracting file is available for download. The following file is available for download from the Microsoft Download Center: DownloadDownload Schdupd.exe now (http://download.microsoft.com/download/splus10win/Update/1.0a.2/WIN/EN-US/Schdupd.exe) Schdupd.exe contains the following files: Schdist.exe (194,154 byte) Readme.txt For additional information about how to download Microsoft Support files, click the article number below to view the article in the Microsoft Knowledge Base: Q119591 How to Obtain Microsoft Support Files from Online Services Microsoft used the most current virus detection software available on the date of posting to scan this file for viruses. Once posted, the file is housed on secure servers that prevent any unauthorized changes to the file. SCHDIST.EXE version 1.0a.2 is also included with Application Note WA0902, Microsoft Schedule+ SCHDIST.EXE Version 1.0A.2 Update." You can have this Application Note mailed or faxed to you by contacting Microsoft Product Support Services. Additional query words: schedule plus 1.00 1.00a ====================================================================== Keywords : Technology : kbScheduleSearch kbSchedule100 kbSchedule100a Version : :1.0,1.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.