DOCUMENT:Q100035 10-NOV-1999 [macmail] TITLE :Mac Srv: Name of Mail Server Does Not Appear in Chooser PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:2.0,3.0,3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, versions 2.0, 3.0, 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== On an AppleTalk network with more than one AppleTalk zone, the Mail server may be visible in the Chooser on some workstations, but not on others. CAUSE ===== There may be a problem on the AppleTalk network or there may be a problem with the workstation itself. The names shown by the Chooser are found by the Chooser software, not Mail software. RESOLUTION ========== Check the network router or bridge, INITs (extensions), network card, System, and so forth. From the server machine, check if you can see the name of the server in the Chooser. If you can see the name on the server machine itself, the server is operating correctly. Names of Mail servers, AppleShare servers, network printers and other network devices are stored by each router on the network. Programs can query the network/router to gain information about the status of the network. Additional query words: 2.00 3.00 3.10 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN310 kbMailATN200 Version : WINDOWS:2.0,3.0,3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.