DOCUMENT:Q101446 10-NOV-1999 [macmail] TITLE :Mac Gty: MS Mail GW Does Not Reselect Server on Restart PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, version 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When using version 3.1 of Microsoft Mail for AppleTalk Networks, the server may stop processing mail for a gateway. Mail will queue in the Microsoft Mail Data file, which can be viewed with the Mail Network Administrator program, and will not be transported to the gateway service. This problem will occur after any restart of the machine, most commonly after a backup has taken place CAUSE ===== There is a known problem with the MS Mail GW 3.1 Chooser extension where the server is not re-selected by the GW code. RESOLUTION ========== A temporary workaround for this problem is to re-select the server from within the Chooser. This will only correct the situation until you restart the machine. STATUS ====== Microsoft has confirmed this to be a problem with the MS Mail GW file included with version 3.1 of Microsoft Mail for AppleTalk Networks. This problem was corrected with version 3.1a of the MS Mail GW file. Additional query words: 3.10 chooser choosered queued ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN310 Version : WINDOWS:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.