DOCUMENT:Q102488 10-NOV-1999 [macmail] TITLE :Mac Wkst: Norton Directory Assistance II and Enclosures PRODUCT :Microsoft Mail For Appletalk Networks PROD/VER:WINDOWS:3.0,3.1,3.1a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail for AppleTalk Networks, versions 3.0, 3.1, 3.1a ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Norton Utility's Directory Assistance II version 2.0 on a Macintosh with a 9-inch screen (Mac Plus, SE, SE/30, Classic, and Classic II) and you choose the enclosure button, two errors occur. The following Directory Assistance error occurs and the Directory Assistance icon appears with an X through it, to the left of the text: Dialog box too large This error vanishes after a short time, then the following alert from Microsoft Mail for AppleTalk Networks appears: Sorry, there is not enough memory to complete the operation If you are running System 6.x and you click OK, you will return to the Note screen. If you are running System 7, either you will return to the Note screen or the Enclosure dialog box will appear. RESOLUTION ========== If you are running System 6.x, remove Directory Assistance II from the System Folder and restart (reboot) the computer. If you are running System 7.0 or 7.1, remove the Init from the Extensions Folder (located in the System Folder) and reboot the computer. Additional query words: 3.00 3.10 3.10a ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailATN300 kbMailATN310 kbMailATN310a Version : WINDOWS:3.0,3.1,3.1a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.