DOCUMENT:Q104112 18-MAY-2001 [pcmail] TITLE :FAX: Error Message: Could Not Find Setup File PRODUCT :Microsoft Mail For PC Networks PROD/VER:MS-DOS:3.0a; winnt:3.1 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Gateway to Fax, version 3.0a - the operating system: Microsoft Windows NT 3.1 ------------------------------------------------------------------------------- SYMPTOMS ======== When you attempt to install the Microsoft Mail Fax printer driver within the Windows NT Control Panel, this error may occur: Could not find Setup File PRINTER.INF CAUSE ===== Windows NT does not use the OEMSETUP.INF file like other versions of Windows. Windows NT looks for a PRINTER.INF file, which is not on the installation disk. STATUS ====== Microsoft has confirmed this to be a problem in version 3.0a of the Microsoft Mail Gateway to Fax and Microsoft Windows NT. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 3.00a ErrMsg ====================================================================== Keywords : Technology : kbWinNTsearch kbWinNTWsearch kbWinNTSsearch kbMailSearch kbMailGateSearch kbZNotKeyword3 kbSSafe310UNIX kbMailATN300a Version : MS-DOS:3.0a; winnt:3.1 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.