DOCUMENT:Q115319 10-NOV-1999 [pcmail] TITLE :CONN: Proxy list Contains Local Postoffice Addresses PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Connection for PC and AppleTalk Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== If you are using Mail for PC Networks, you may notice that addresses from your local Postoffice Address List (POL) have been added to the Microsoft Mail Connection 3.2 proxy postoffice list, and may appear twice in the global address list. This problem appears only on postoffices downstream of the Mail Connection gateway postoffice. CAUSE ===== This is caused when the administrator of a downstream postoffice exports the local postoffice address list to the Mail Connection 3.2 proxy postoffice: performing an External-Admin, Export and choosing to export the local postoffice address list to ALL postoffices causes ADMIN.EXE to send the addresses as a *SPECIAL system message to all external postoffices, including the Mail Connection proxy postoffice. The Mail Connection gateway attempts to deliver this system message to the AppleTalk mail system, but returns it as undeliverable because *SPECIAL is not a valid proxy name. When External moves the returned message from the gateway postoffice to the downstream postoffice, it recognizes the message as a valid *SPECIAL system message and adds the addresses contained within the message to the Mail Connection proxy postoffice list. If the global address list is rebuilt (through directory synchronization [Dir-Sync] or the REBUILD.EXE utility), each local postoffice user appears twice in it. If you use Dir-Sync, don't use the External-Admin, Export, All command sequence; use the Config, Dir-Sync, Requestor, Export sequence instead. For postoffices not participating in Dir-Sync, you can avoid this problem by selectively exporting the postoffice address list rather than exporting to all postoffices. When you select the postoffices to export to, do not include the Mail Connection proxy postoffice. STATUS ====== Microsoft has confirmed this to be a problem in version 3.2 of Mail Connection for PC and AppleTalk Networks. This problem was fixed with Microsoft Mail Connection GW version 3.2.4 MORE INFORMATION ================ If you have encountered this problem, use the following instructions to repair the Mail Connection proxy address list and the global address list on the downstream postoffice. 1. Use the IMPORT.EXE utility to extract the Mail Connection proxy address list from the Dir-Sync postoffice IMPORT admin -ppassword -xMACNET/MACPO -fPROXY.DAT -DM where: admin = Administrator's mailbox name password = Administrator's mailbox password MACNET/MACPO = The Mail Connection proxy NETWORK/POSTOFFICE PROXY.DAT = Filename to store extracted addresses -DM = Drive letter mapped to Dir-Sync server postoffice 2. Import the extracted Mail Connection proxy addresses into the downstream postoffice IMPORT admin -ppassword -f:PROXY.DAT -DN where: admin = Administrator's mailbox name password = Administrator's mailbox password PROXY.DAT = Name of input file (extracted in step 1) -DN = Drive letter mapped to downstream postoffice 3. If the local postoffice users appear twice in the global address list, run the REBUILD.EXE utility to regenerate the GAL on the downstream postoffice REBUILD -DN where: -DN = Drive letter mapped to downstream postoffice Additional query words: 3.20 duplicate gal pol export dirsync ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailConn320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.