DOCUMENT:Q117582 08-NOV-1999 [pcmail] TITLE :CONN: Connection Installer Corrupts Gateway Templates PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Connection for PC and AppleTalk Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== Version 3.2 of the Microsoft Mail Connection for PC and AppleTalk Networks allows pass-through gateway support from Microsoft Mail for PC Networks to Microsoft Mail for AppleTalk Networks. The gateway templates you view with the Microsoft Mail for AppleTalk Networks client, however, may not correspond to the displayed template icon. CAUSE ===== The gateway templates become corrupted if you add gateway templates using the Gateway, Update Gateway menu option in the Connection Installer. RESOLUTION ========== 1. In the Connection Installer, choose Gateway, "Copy Accounts and Recipients" and save this to a file. 2. In the Connection Installer, choose Gateway, "Remove Gateway." 3. In the Connection Installer, choose Gateway, "Install Gateway" and select the addressing templates you want. 4. In the Connection Installer, choose Gateway, "Install Accounts and Recipients," select the addresses from step #1 and click Install. 5. Wait 5 or 10 minutes for the addresses to reappear. Additional query words: 3.20 ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailConn320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.