DOCUMENT:Q125254 12-SEP-1999 [schedplus] TITLE :PC WSPlus: Err Msg: The Schedule File Could Not Be Opened... PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:1.0 OPER/SYS: KEYWORDS: ====================================================================== 1.00 WINDOWS kbusage kberrmsg ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+ for Windows, version 1.0 ------------------------------------------------------------------------------- SUMMARY ======= When attempting to Open Other's Appt. Book... in Schedule+ for Windows with the proper access privileges already set, the user gets the following message: The schedule file could not be opened. You may not have the necessary access privileges or the file is unavailable. RESOLUTION ========== 1. From the Options menu, choose Set Access Privileges. 2. From the Set Access Privileges dialog box and in the Users: box, set the Default user to None and remove any additional users from the Users list. 3. Click the OK button. 4. From the File menu, choose Exit and Sign Out. NOTE: This step is important as it writes the changes to the user's .CAL file. 5. Sign back in to Schedule+ as the same user. 6. Repeat Step 1. 7. From the Users: box, select the Set Access Privileges dialog box and set the default or any additional users to the READ privilege or higher. The READ privilege is the minimum privilege required when you open another user's appointment books. NOTE: If any users have the same access privileges as the default user, they will not show up in the Users: box. 8. Repeat Steps 3 and 4. The user is now ready to Open Other's Appt. Book.... MORE INFORMATION ================ This problem occurs when minor corruption affects the user's .CAL file. By resetting all the access privileges to None and Exiting and Signing Out this saves the changes to the user's .CAL file. Additional query words: schedule plus 1.00 ====================================================================== Keywords : Technology : kbScheduleSearch kbSchedule100 Version : WINDOWS:1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.