DOCUMENT:Q129567 19-DEC-1999 [schedplus] TITLE :WSPlus: Err Msg: Your Login Credentials Do Not Match PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:1.0,1.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+ for Windows, versions 1.0, 1.0a ------------------------------------------------------------------------------- SYMPTOMS ======== When you launch version 1.0 or 1.0a of Schedule+ for Windows from the Microsoft Office Manager toolbar, you may get the following error message: Your login credentials do not match your currently connected session. CAUSE ===== The Microsoft Office Manager (MOM) will allow you to specify additional parameters to use when you start an application. If you specify the wrong parameters, or place the path to Microsoft Schedule+ in the parameters command line, you may receive the above error. WORKAROUND ========== To check to see what parameters you have set in the Microsoft Office Manager toolbar for Schedule+, do the following: 1. Click the last button on the right on the Microsoft Office Manager Toolbar. This will drop down a menu. 2. Choose Customize... from the drop down menu. 3. From the Customize window, you should see three tabs across the top: Toolbar, Menu, and View. 4. If either the Toolbar or Menu tabs are selected, you should be able to select from a list of applications. Select Schedule+ from the list. Do not deselect the check box or the button will disappear from the Microsoft Office Manager toolbar. Select Schedule+ by clicking on the word Schedule. 5. After selecting Schedule+, click the Edit... button. 6. You should see the following information: Description: Microsoft Schedule+ Registered Location: C:\schdplus\schdplus.exe Parameters: Working Directory: 7. The Parameters: line should NOT contain the path to the executable. Proper parameters might include -d. 8. Clear any invalid entries from either the Parameters: or Working Directory: line, and click OK. Additional query words: schedule plus 1.00 1.00a login credentials match ====================================================================== Keywords : Technology : kbScheduleSearch kbSchedule100 kbSchedule100a Version : WINDOWS:1.0,1.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.