DOCUMENT:Q139068 18-DEC-1999 [schedplus] TITLE :PC WSPlus: Issues When Multiple Users Have the Same Assistant PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:1.0,1.0a OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+ for Windows, versions 1.0, 1.0a ------------------------------------------------------------------------------- SYMPTOMS ======== Multiple users can have the same Assistant defined in their respective access privileges. For example, UserA and UserB can define the same Assistant, UserC, in their access privileges. If the Assistant (UserC) deletes a meeting request message sent to both UserA and UserB, the users can no longer respond to the meeting request, either confirming or denying attendance. RESOLUTION ========== This is by product design. The current Schedule+ architecture cannot handle creating multiple messages. MORE INFORMATION ================ When UserD invites both UserA and UserB to a meeting, the meeting request message is received by the Assistant as one message. The Assistant double- clicks the meeting request, and it displays the meeting request messages for both UserA and UserB. If the Assistant (UserC) deletes the message or one of the meeting request displays, BOTH meeting request displays are deleted. If UserA has accepted the meeting, and UserB is out of town, and the Assistant (UserC) deletes the message, the Assistant (UserC) can not accept the meeting for UserB. Additional query words: 1.00 1.00a schedule plus multiple meeting requests Assistant ====================================================================== Keywords : Technology : kbScheduleSearch kbSchedule100 kbSchedule100a Version : WINDOWS:1.0,1.0a ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.