DOCUMENT:Q139314 10-NOV-1999 [pcmail] TITLE :CONN: Err Msg: Ambiguous Address: More than One Recipient... PRODUCT :Microsoft Mail For PC Networks PROD/VER::3.2 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Mail Connection for PC and AppleTalk Networks, version 3.2 ------------------------------------------------------------------------------- SYMPTOMS ======== When you use Microsoft Word version 6.0 for Microsoft Windows or Microsoft Word version 6.0 for Apple Macintosh to send a document with a routing slip configured to cross the Microsoft Mail Connection Gateway more than one time, you will get the following error message: Ambiguous address: more than one recipient matches the name or address specified. NOTE: The message will cross the gateway once. However, when the recipient sends the document on to the next user, the error will appear. RESOLUTION ========== The workaround is to select the All the Recipients at Once option or rebuild the routing slip. Also, later versions of Microsoft Word have corrected the problem. Additional query words: 3.20 3.x ====================================================================== Keywords : Technology : kbMailSearch kbZNotKeyword3 kbMailConn320 Version : :3.2 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.