DOCUMENT:Q141583  10-NOV-1999  [pcmail]
TITLE   :CONN: Setup Error Indicates Duplicate Gateway
PRODUCT :Microsoft Mail For PC Networks
PROD/VER::3.2
OPER/SYS:
KEYWORDS:

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The information in this article applies to:

 - Microsoft Mail Connection for PC and AppleTalk Networks, version 3.2 
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SYMPTOMS
========

When you install the Connection Gateway, you may get the following error
message:

   Error Detected

   Setup has identified that this is a gateway postoffice for the Microsoft Mail
   Connection. You cannot reinstall on a previously existing Connection. You may
   remove the existing Connection and reinstall.

CAUSE
=====

This error may occur under the following circumstances:

 - The postoffice specified is already a Connection Gateway postoffice.

 - The database has corruption in the form of discrepancies between the
   MASTER.GLB and the NETWORK.GLB files. If this is the case, contact Microsoft
   Product Support Service for further assistance.



 - If the PROXY NET/PROXY Postoffice (PO) (MACNET and MACPO) is already listed
   in the MACGATE.INI file.

   Notes:

    - This may occur if you try to move the Connections Gateway from one
      postoffice to another and you copy the MACGATE directory over to the
      \MAILDATA directory on the new postoffice.

    - Because the original postoffice had the Gateway installed, and it had the
      Proxy NET/PO entry filled in the MACGATE.INI file, you will have problems
      during Setup.

RESOLUTION
==========

The MACGATE directory located in the MAILDATA directory files need to be reset.
To reset, do the following:

1. From a Macintosh with the Mail for PC Network (PC Mail) PO mounted from
   Chooser, AppleShare, locate the old MACGATE folder.

2. Highlight the MACGATE folder and rename it. (Any name other then MACGATE is
   acceptable.

3. From the Macintosh disk for the Connection Gateway GW, run the Installer
   application. This will create a new MACGATE directory and needed files on PO.

4. From an IBM-compatible computer attached to the PO using the PC disk, run
   SETUP.EXE, and select Install GW

5. From the Macintosh, log in as Network Manager onto the AppleTalk Mail server
   that is used for the gateway.

6. From the Mail menu, select Gateway, then Configuration.

7. Check the proxy net and PO names, then select Update. This will synchronize
   the AppleTalk Mail datafile with the MACGATE.INI file.



MORE INFORMATION
================

For additional information, please see the following articles in the Microsoft
Knowledge Base:

   Q109256 Changing Mail Connection Proxy Network & Postoffice

   Q109259 MACGATE.INI File Should Not Be Edited Manually


Additional query words: 3.20 mac

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Keywords          :  
Technology        : kbMailSearch kbZNotKeyword3 kbMailConn320
Version           : :3.2

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