DOCUMENT:Q147627 08-NOV-2001 [pcmail] TITLE :Cannot Use Microsoft Voice After Clicking Advanced Settings PRODUCT :Microsoft Mail For PC Networks PROD/VER::1.0 OPER/SYS: KEYWORDS:win95 msphone1 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Phone, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you click the Speech Recognition tab in the Microsoft Voice Properties dialog box and then click Advanced Settings, the Recognizer Settings Properties dialog box appears. You cannot click the Microsoft Voice icon on the taskbar or use the Microsoft Voice software until the Recognizer Settings Properties dialog box is closed. In addition, if you switch to another open window so that the Recognizer Settings Properties dialog box is still visible, but is no longer the active window, you cannot switch back to the Recognizer Settings Properties dialog box by clicking the dialog box. CAUSE ===== When you click the Advanced Settings button on the Speech Recognition tab, the speech recognition component of the Microsoft Voice software is started. This prevents the Microsoft Voice software from accessing the speech recognition component until the Recognizer Settings Properties dialog box is closed. RESOLUTION ========== To allow the Microsoft Voice software to function properly, close the Microsoft Voice Properties dialog box. If the Microsoft Voice Properties dialog box is no longer the active window, minimize or close other open windows until the Microsoft Voice Properties dialog box becomes the active window. Additional query words: 1.00 tazz wiley hung hang msphone1 ====================================================================== Keywords : win95 msphone1 Technology : _IKkbbogus kbMSHardwareSearch kbPhone Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.