DOCUMENT:Q148189 17-DEC-1999 [schedplus] TITLE :Free/Busy Time Planner Doesn't Translate Time Zones PRODUCT :Microsoft Schedule+ for Windows PROD/VER:WINDOWS:7.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Schedule+ for Windows, version 7.0 ------------------------------------------------------------------------------- SYMPTOMS ======== Free and Busy time is not translated to or from other time zones, which makes it difficult to schedule appointments across time zones. Data is always assumed to be in the local time zone. The expected behavior would be to show appointments in the originator's time zone values no matter what time zone the invitees are in. However, this is not what happens. RESOLUTION ========== Once an appointment is scheduled, the time zones are managed properly. To find a free time for your invitee, you must make a mental time conversion, but once you find a free time that works, the actual appointment can be scheduled in your time and will show up correctly on your invitee's calendar in their time. For example, say User1 is located in the Pacific time zone using the Windows 95 Exchange client and User2 is located in Eastern time zone using the Windows 95 Exchange client. If User1 creates an appointment for 12:00 - 15:00 PST and invites User2 by using the Planner, User1 sees the appointment in Pacific time and User2 sees same appointment in Eastern time. If User2 creates appointment for 11:00 - 14:00 EST and invites User1 by using the Planner, User2 sees the appointment correctly in Pacific time and User1 sees the appointment correctly in Eastern time. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Schedule+ version 7.0. We are researching this problem and will post new information here in the Microsoft Knowledge Base as it becomes available. Additional query words: 7.00 schedule plus ====================================================================== Keywords : Technology : kbScheduleSearch kbSchedule700 Version : WINDOWS:7.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.