DOCUMENT:Q148769  31-DEC-1999  [pcmail]
TITLE   :PC MMTA: General Protection Fault in X25EICON.OVL
PRODUCT :Microsoft Mail For PC Networks
PROD/VER::3.5
OPER/SYS:
KEYWORDS:

======================================================================
-------------------------------------------------------------------------------
The information in this article applies to:

 - Microsoft Mail Multitasking MTA for Windows NT, version 3.5 
-------------------------------------------------------------------------------

SYMPTOMS
========

When you run the Microsoft Windows NT Multitasking MTA (MMTA) from the command
line, and you use an Eicon card, the following error message may be displayed:

   General Protection Fault in X25EICON.OVL
   An OS/2 program called Dos32Dispatch() with a bad pointer argument.
   The program will be terminated.

RESOLUTION
==========

Obtain the latest version of the following two files from Microsoft Product
Support Services (PSS):

 - X25.dll

 - X25t32.dll

Contact the Microsoft Support Network Sales and Information group at (800)
936-3500, from 6:00 a.m. until 6:00 p.m. Pacific time, Monday through Friday,
excluding holidays.

MORE INFORMATION
================

When you run the Mail External program as a service and have an opened monitor
window, the error message does not have time to appear on the screen. The
instance does not respond to the ESC key.

Additional query words: 3.20

======================================================================
Keywords          :  
Technology        : kbZNotKeyword2 kbMailSearch kbZNotKeyword3 kbMailMMTA350NT
Version           : :3.5
Issue type        : kbprb

=============================================================================

THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS
PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND.  MICROSOFT DISCLAIMS
ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES
OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.  IN NO
EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR
ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL,
CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF
MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.  SOME STATES DO NOT ALLOW THE EXCLUSION
OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES
SO THE FOREGOING LIMITATION MAY NOT APPLY.

Copyright Microsoft Corporation 1999.