DOCUMENT:Q149013 19-OCT-2000 [exchange] TITLE :XCLN: Schedule+ 1.0a for the Macintosh May Not Display Details PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:1.0,3.1c; winnt:4.0 OPER/SYS: KEYWORDS:kbinterop exc4 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 - Microsoft Schedule+, version 1.0, on platform(s): - the operating system: Mac OS (all) - Microsoft Mail for AppleTalk Networks, version 3.1c ------------------------------------------------------------------------------- SYMPTOMS ======== When you design an Electronic Form for version 1.0a of Microsoft Schedule+ for the Apple Macintosh, the details will not be correctly displayed if the addressee is a Microsoft Exchange Server recipient who has automatically been added to the Personal Address Book in version 3.1c of Microsoft Mail for AppleTalk Networks. CAUSE ===== This is not a problem with the Microsoft Exchange Server or with the Microsoft Exchange Connection Gateway. The problem developed because of a change made between versions 3.1c and 3.1d of Mail for AppleTalk Networks. RESOLUTION ========== Add the Microsoft Exchange Server recipient addresses to the Personal Address Book manually, or upgrade to version 3.1d of Microsoft Mail for AppleTalk Networks. MORE INFORMATION ================ Version 3.1d of Mail for AppleTalk Networks Macintosh client will show these details correctly. The details can also be viewed successfully in either version 3.1c or 3.1d if a custom recipient has been manually created. Additional query words: ====================================================================== Keywords : kbinterop exc4 Technology : kbExchangeSearch kbZNotKeyword2 kbScheduleSearch Version : WINDOWS:1.0,3.1c; winnt:4.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2000.