DOCUMENT:Q149646 08-NOV-2001 [pcmail] TITLE :No DTMF Tones on Presario While Using Speaker Phone PRODUCT :Microsoft Mail For PC Networks PROD/VER::1.0 OPER/SYS: KEYWORDS:win95 ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Phone, version 1.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you are using the Microsoft Phone software on a Compaq Presario computer, you cannot send DTMF tones while using Speaker Phone. CAUSE ===== DTMF tones are disabled while using Speaker Phone because of problems with the Presario's preinstalled modem. Sending a DTMF tone while using Speaker Phone would turn off Speaker Phone, hanging up the call. MORE INFORMATION ================ DTMF, or touch-tone, is a method used by the telephone system to communicate the keys pressed when you dial. Pressing a key generates two simultaneous tones, one for the row and one for the column. These are decoded by the exchange to determine which key was pressed. Additional query words: 1.00 ====================================================================== Keywords : win95 Technology : _IKkbbogus kbMSHardwareSearch kbPhone Version : :1.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2001.