DOCUMENT:Q150612 18-FEB-2002 [schedplus] TITLE :Deleting the Schedule+ Data From the Exchange Server PRODUCT :Microsoft Schedule+ for Windows PROD/VER::4.0,7.0 OPER/SYS: KEYWORDS: ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, version 4.0 - Microsoft Exchange Windows NT client, version 4.0 - Microsoft Exchange Windows 95/98 client, version 4.0 - Microsoft Schedule+, version 7.0 ------------------------------------------------------------------------------- SUMMARY ======= When you use Microsoft Exchange clients for Windows, it might become necessary to delete the Microsoft Schedule+ information for your mailbox from the Microsoft Exchange Server. This article describes the steps required to perform this operation. CREATING A BACKUP OF YOUR SCHEDULE ---------------------------------- Before deleting your schedule, you may want to save your schedule data to a text file. This can be done by exporting the data to the Schedule+ Interchange (.SC2) format. 1. Select File/Export/Schedule+ Interchange. 2. Choose the path and filename of the export file. 3. Select any other options and press OK. If problems occur while clearing your schedule, you can import the .SC2 file to restore your original schedule information. DELETING THE SCHEDULE+ DATA --------------------------- 1. Start the Microsoft Schedule+ client while holding down the CTRL and SHIFT keys. 2. You will receive the dialog box: You have launched Schedule+ with the CTRL and SHIFT keys held down. If you continue, Schedule+ will clear your schedule data. A backup copy of the data will be saved in your Windows directory. Are you sure you want to clear your schedule data? 3. Choose YES to continue with the operation. This will cause a backup file, _schd01.bak to appear in your Windows directory. If you do not see the warning dialog box, then Schedule+ did not recognize that the keys Ctrl + Shift were being pressed. Try launching Schedule+ by double clicking on the file SCHDPLS32.EXE while simultaneously pressing the Control and Shift keys. NOTE: There cannot be an existing session opened by either Microsoft Exchange or Microsoft Schedule+. If there is an open session, the CTRL+SHIFT has no effect when starting Microsoft Schedule+. Additional query words: ====================================================================== Keywords : Technology : kbExchangeSearch kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbScheduleSearch kbSchedule700 kbZNotKeyword3 kbExchange400NT kbExchange400Win95 Version : :4.0,7.0 ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 2002.