DOCUMENT:Q152268 27-MAR-1999 [exchange] TITLE :XFOR: MSMI Won't Set SNADS as Reply-To Address PRODUCT :Microsoft Exchange PROD/VER:winnt:4.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Server, version 4.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you send mail to a Microsoft Mail user by means of the MS Mail Connector Interchange (MSMI), the MSMI will not set the Custom Recipient's SNADS address as the Reply To address. Instead, the MSMI uses a Microsoft- type address. CAUSE ===== Messages sent through the MSMI are always sent with a Microsoft-type Reply To address, unless the sender does not have a Microsoft-type address, in which case an X.400-type address will be set as the Reply To address. RESOLUTION ========== Apply the fix referenced below. STATUS ====== Microsoft has confirmed this to be a problem in Microsoft Exchange version 4.0. A supported fix is now available, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem. Unless you are severely impacted by this specific problem, Microsoft recommends that you wait for the next Service Pack that contains this fix. Contact Microsoft Technical Support for more information. MORE INFORMATION ================ A hotfix is now available from Microsoft that allows the MSMI to be set to send the SNADS address as the Reply To address. With the hotfix installed, the following registry value will be read: HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Services MSExchangeMSMI Parameters Value Name: Send SNADS as Reply-To Data Type: REG_DWORD If this registry value is not present or is set to 0, the MSMI will always send the Microsoft-type address as the Reply To if the sender has a Microsoft-type defined. If this registry value is present and set to 1, the MSMI will attempt to send the message with a Reply To of SNADS if the sender has a SNADS address defined, if not, it will revert back to the old behavior and send the message with the Reply To set as Microsoft-type. NOTE: Each Microsoft Mail postoffice receiving these messages will need to have the SNADS access component installed in order to reply to these messages. Additional query words: ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange400 kbZNotKeyword2 Version : winnt:4.0 Issue type : kbbug ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.