DOCUMENT:Q153327 25-JUL-1999 [exchange] TITLE :XCLN: SMS Install of Exchange Client Crashes with /Q1 Switch PRODUCT :Microsoft Exchange PROD/VER:WINDOWS:4.0,5.0 OPER/SYS: KEYWORDS:kbusage ====================================================================== ------------------------------------------------------------------------------- The information in this article applies to: - Microsoft Exchange Windows 3.x client, versions 4.0, 5.0 - Microsoft Exchange Windows 95/98 client, versions 4.0, 5.0 - Microsoft Exchange Windows NT client, versions 4.0, 5.0 ------------------------------------------------------------------------------- SYMPTOMS ======== When you run the Microsoft Exchange Windows client Setup program with the /Q1 switch and there is not enough hard disk space on the destination drive, the Setup program stops responding (crashes). CAUSE ===== Many customers want to use Microsoft Systems Management Server to install the Microsoft Exchange Windows client on their computers. To help customers, Microsoft provides a .pdf file for Systems Management Server installation on the Microsoft Exchange Client CD (in the Sms\Eng folder). There is a .pdf file for each client platform and these files list the /Q1 switch as the appropriate switch to use for typical quiet mode, or unattended, installation. The Systems Management Server installation may not work when run with the /Q1 switch. The initial blue Setup screen appears, and Setup quits without displaying any error messages, leaving you at the installation point. However, after the Exchange Windows client Setup screen appears, Exchange Windows client Setup checks for adequate hard disk space on the computer and if there is not enough hard disk space on the destination drive, Setup quits. Because Setup is running in quiet mode, no error message is displayed. If you run Setup without the /Q1 switch, an error message is displayed which states that there is not enough disk space. WORKAROUND ========== To work around this problem, be sure there is enough free hard disk space on the computer before you install the Microsoft Exchange Windows client in quiet mode. Additional query words: smsprod smspcm ====================================================================== Keywords : kbusage Technology : kbExchangeSearch kbExchange500 kbExchange400 kbExchangeClientSearch kbZNotKeyword kbZNotKeyword2 kbZNotKeyword3 kbExchange400NT kbExchange500NT kbExchange400Win95 kbExchange500Win95 Version : WINDOWS:4.0,5.0 Issue type : kbprb ============================================================================= THE INFORMATION PROVIDED IN THE MICROSOFT KNOWLEDGE BASE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND. MICROSOFT DISCLAIMS ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL MICROSOFT CORPORATION OR ITS SUPPLIERS BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, LOSS OF BUSINESS PROFITS OR SPECIAL DAMAGES, EVEN IF MICROSOFT CORPORATION OR ITS SUPPLIERS HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES SO THE FOREGOING LIMITATION MAY NOT APPLY. Copyright Microsoft Corporation 1999.